Privacy Policy

Jiangxi Oursun New Energy Co., Ltd. ("Oursun," "we," "our," or "us") is a China-based manufacturer of automotive lead-acid batteries, including SLI, AGM, EFB, and commercial vehicle parking air-conditioning batteries. Our registered address is Ganzhou, Jiangxi Province, People's Republic of China.

This Privacy Policy governs how we collect, use, store, and protect personal information obtained through our website oursuntech.com (the "Site"), as well as through email inquiries, RFQ submissions, trade show interactions, and other B2B business communications.

By accessing our Site or submitting your information to us, you acknowledge that you have read and understood this Privacy Policy.

We collect information in the following categories, primarily in a B2B context:

We do not collect sensitive personal data such as government identification numbers, financial account details, or health information through our website.

We use the information we collect for the following business purposes:

• Processing inquiries and RFQs: To respond to your product questions, pricing requests, sample inquiries, and OEM/ODM partnership discussions.
• Business communication: To send product catalogs, technical datasheets, certification documents, and follow-up correspondence related to your inquiry.
• Order and contract management: To fulfill purchase orders, coordinate logistics, prepare shipping documents (e.g., Commercial Invoice, Packing List, COO), and manage after-sales service.
• Website improvement: To analyze usage patterns, optimize page performance, and improve user experience based on aggregated analytics data.
• Marketing communications: To send product updates, new model announcements, or industry newsletters -- only where you have provided consent or where we have a legitimate business interest.
• Legal and compliance obligations: To comply with applicable laws, regulations, export control requirements, and trade compliance obligations.

Where applicable privacy laws (including GDPR for European contacts) require a legal basis for processing, we rely on:

We do not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist us with website hosting, email delivery, CRM systems, and analytics -- bound by confidentiality agreements and permitted to use your data only to provide services to us.
• Logistics and trade partners: Freight forwarders, customs agents, and banking institutions involved in processing and fulfilling international orders, where sharing is necessary for transaction completion.
• Legal requirements: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Oursun, our employees, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction, subject to equivalent privacy protections.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. The types of cookies we use include:

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information, refer to your browser's help documentation.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Inquiry and pre-sales data: Retained for up to 3 years from the date of last contact to support ongoing business development and re-inquiry follow-up.
• Order and contract records: Retained for a minimum of 7 years in accordance with applicable accounting, tax, and trade compliance laws.
• Website analytics data: Aggregated and anonymized data may be retained indefinitely; identifiable usage data is deleted or anonymized within 26 months.
• Marketing consent records: Retained until you withdraw consent or request deletion.

When data is no longer required, we securely delete or anonymize it in accordance with our internal data management procedures.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. These measures include:

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly notifying affected parties in the event of a data breach where required by law.

Depending on your location and applicable privacy laws, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at the details provided in Section 12. We will respond to verified requests within 30 days. We may need to verify your identity before processing your request.

As a manufacturer serving clients in over 30 countries across Europe, Southeast Asia, the Middle East, Africa, South America, and Oceania, your personal information may be transferred to and processed in the People's Republic of China, where our headquarters and production facilities are located.

For contacts in the European Economic Area (EEA) or other jurisdictions with data transfer restrictions, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or we rely on other lawful transfer mechanisms as permitted by applicable law.

By submitting an inquiry or RFQ through our website, you acknowledge and consent to the transfer of your information to China for processing in accordance with this Privacy Policy.

Our website and services are intended exclusively for business professionals and B2B customers. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete such information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our designated data contact point:

We will acknowledge your request within 5 business days and aim to resolve all privacy-related matters within 30 days. If you are located in the EEA and are not satisfied with our response, you have the right to lodge a complaint with your local supervisory authority.